Collection and Use of Personal Information
It is the policy of Panoptes Digital that employees and agents will handle the Personal Information of our employees, customers and end consumers responsibly and in compliance with applicable privacy and data protection laws.
Personal information we may collect
When you create a Panoptes Digital ID, register your products, purchase a product, download software or a software update, contact us or participate in an online survey, we may collect information, including your name, your location, mailing address, phone number, email address as well as your contact preferences.
Personal information we may use
Personal information we collect about you allows us to keep you up to date on Panoptes Digital’s and Panoptes Digital affiliated company’s latest product announcements, software updates, and upcoming events. If you don’t want to be on our mailing list, you can opt out anytime by informing us via the Panoptes Digital contact us page at http://panoptesdigital.com/contact/.
We may also use your personal information to help us create, develop, operate, deliver, and improve our products, services, content and advertising, and for loss prevention, anti-counterfeiting and anti-fraud purposes.
We may use your personal information to send important notices, such as communications about purchases, recalls and changes to our terms, conditions and policies. Because this information is critical to your interaction with Panoptes Digital, you may not opt out of receiving these communications. Your personal information may also be used for internal purposes such as auditing, data analysis, and research to improve Panoptes Digital’s products, services, and customer communications. If you enter into a sweepstake, contest, or similar promotion we may use the information you provide to administer those programs.
Use and collection of Non-Personal Information
We also collect data in a form that does not, by itself, permit direct association with an individual. We may collect, use, transfer, and disclose non-personal information for any purpose the company chooses.
Below are some examples of non-personal information that we may collect and how we may use it:
Information such as profession, language, zip code, area code, unique device identifier, location, and the time zone where a Panoptes Digital product is being used so that we can better understand our customers needs and behavior so we may improve our products, services, and advertising.
Information regarding how our customers use our website and from our other products and services. This information may be aggregated and used to help provide us more useful information or be provided to our customers and to understand which parts of our website, products, and services are of greatest interest.
When we combine non-personal information with personal information the combined information is treated as personal information for as long as it remains identifiable.
Technologies used for tagging and tracking
If you decide you want to disable cookies, check with your browser provider to find out how to disable cookies. Please note that certain features of the Panoptes Digital website may not be available once cookies are disabled.
We may gather some information automatically and store it in log files when you use our website. This information includes Internet Protocol (IP) addresses, browser type and language, Internet service provider (ISP), referring and exit pages, operating system, date/time stamp, and clickstream data. We may use this information to understand and analyze trends, to administer the site, to learn about user behavior on the site, and to gather demographic information about our customer base as a whole. Panoptes Digital may also use this information in our marketing and advertising services.
In some of our email messages, we may use a “click-through URL” linked to content on the Panoptes Digital website or the websites of our affiliates. When customers click one of these URLs, they pass through a separate web server before arriving at the destination page on the website. We track this click-through data to help us determine interest in particular topics and measure the effectiveness of our customer communications. If you prefer not to be tracked in this way, you should not click text or graphic links in the email messages.
Pixel tags enable us to send email messages in a format that our customers can read, and they tell us whether mail has been opened. We may use this information to reduce or eliminate messages sent to customers.
Third Party Disclosures
Panoptes Digital may make certain personal information available to partners that work with Panoptes Digital to provide products and services, or that help Panoptes Digital promote products to customers. In the case of personal information we will only share it between Panoptes Digital and Panoptes Digitals affiliates to provide or improve products, services and advertising; it will not be shared with unrelated third parties for their marketing purposes. Panoptes Digital shares personal information with companies who provide services such as information processing, extending credit, fulfilling customer orders, delivering products to you, managing and enhancing customer data, providing customer service, assessing your interest in our products and services, and conducting customer research or satisfaction surveys. These companies are obligated to protect your information and may be located wherever Panoptes Digital operates.
It may be necessary for Panoptes Digital to disclose your personal information due to law, legal process, litigation, and/or requests from public and governmental authorities within or outside your country of residence. We may also disclose information about you if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary and/or appropriate. We may also disclose information about you if we determine that disclosure is reasonably necessary to enforce our terms and conditions or protect our operations or customers. Additionally, in the event of a reorganization, merger, or sale we may transfer any and all personal information we collect to the relevant third party.
Personal Information Security
It is the policy of Panoptes Digital that employees and agents will handle the Personal Information of our employees, customers and end consumers responsibly and in compliance with applicable privacy and data protection laws. Employees and any other person or entity processing Personal Information on behalf of Panoptes Digital must follow this policy and the policies and procedures referenced in this policy when processing Personal Information. Panoptes Digital takes this responsibility very seriously. Online services such as the Panoptes Digital App may protect your personal information during transit using encryption such as Secure Sockets Layer (SSL). When your personal data is stored by Panoptes Digital, we use computer systems with limited access housed in facilities using physical security measures including when we utilize third party storage.
When you use some Panoptes Digital products, services, or applications or post on the Panoptes Digital forum, chat room, or social networking service, the personal information you share is visible to other users and can be read, collected, or used by them. You are responsible for the personal information you choose to submit in these instances. For example, if you list your name and email address in a forum posting, that information is public. Please take care when using these features.
Personal Information Retention and Integrity
Personal Information Access
You can help ensure that your contact information and preferences are accurate, complete, and up to date by logging in to your account at Panoptes Digital.com/ TBD. For other personal information we hold, we will provide you with access for any purpose including to request that we correct the data if it is inaccurate or delete the data if Panoptes Digital is not required to retain it by law or for legitimate business purposes. We may decline to process requests that are frivolous, jeopardize the privacy of others, are impractical, or for which access is not otherwise required by local law. Access, correction, or deletion requests can be made via the Panoptes Digital contact us page at http://panoptesdigital.com/contact/.
We do not knowingly collect personal information from children under 13. In the event we learn that we have collected the personal information of a child under 13 we will take steps to delete the information as soon as possible.
When providing location-based services on Panoptes Digital products, Panoptes Digital and our partners and licensees may collect, use, and share precise location data, including the real-time geographic location of your computer or device. This location data is collected and is used by Panoptes Digital and our partners and licensees to provide and improve location-based products and services as well as identify the location of counterfeit products. For example, we may share geographic location with application providers or law enforcement when you opt in to their location services. Some location-based services offered by Panoptes Digital, such as the Panoptes Digital App feature, require your personal information for the feature to work.
Panoptes Digital websites, products, applications, and services may contain links to third-party websites, products, and services. Our products and services may also use or offer products or services from third parties − for example, a third-party recipe app. Information collected by third parties, which may include such things as location data or contact details, is governed by their privacy practices. We encourage you to learn about the privacy practices of those third parties.
Please note that personal information, including the information provided when using the Panoptes Digital App, regarding individuals who reside in a member state of the European Economic Area (EEA) and Switzerland is controlled by Panoptes Digital, and processed on its behalf by Panoptes Digital’s partners and affiliates. Personal information collected in the EEA and Switzerland when using the Panoptes Digital App is controlled by Panoptes Digital LLC.
All such communications are examined and replies issued as appropriate as soon as practical and possible. If you are unsatisfied, you may refer your complaint to the relevant regulator in your jurisdiction. If you ask us, we will endeavor to provide you with information about relevant complaint avenues; which may be applicable to your circumstances.
Originally Effective Date : 4 – 20 – 2014
Last revised Date : 5 – 10 – 2014